Legal
Data Retention
Last updated
At a glance
- 01
Six years. Records and their original documents are kept for six years from the end of the tax year they relate to — the period the Canada Revenue Agency generally requires.
- 02
Nothing is deleted automatically. There is no job that sweeps old records away, and nothing inside the six-year period is destroyed by the passage of time.
- 03
Removing a record hides it. It leaves your lists, searches and exports at once, and the record itself waits out the retention period. There is no undo button — tell us and we can restore it.
- 04
Erasure is your right. Ask us and we will erase your account, your documents and your records — after telling you plainly what you are giving up.
- 05
Export whenever you like. CSV and PDF, any date range, from the Export screen. Keep your own copy of anything you could not reconstruct.
This summary is provided for convenience only. It forms no part of this page and does not change it; the numbered sections below are the operative text.
The six-year rule
The Canada Revenue Agency generally requires records and their supporting documents to be kept for six years from the end of the last tax year they relate to. For a calendar-year personal return that means a 2026 receipt is generally kept until the end of 2032; for a corporation the period runs from its own year end. Longer periods can apply in particular cases — an objection or an appeal, a return filed late, or a permanent record such as the history of a capital property — and shorter ones only with the Agency’s written permission.
CININTIRIKS is built around that period rather than around a storage tier: a record and its original stay searchable by vendor, date, amount and expense line for the whole of it. Deciding whether a longer period applies to you is yours; nothing here shortens an obligation you have.
How long each thing is kept
| What | How long |
|---|---|
| Original documents | As long as your account is open, and at least the six-year period in section 1. The file is kept exactly as you supplied it. |
| Records | The same. A record holds what the document says — vendor, date, amounts, document type, the expense line, your note — and the set of books it belongs to. |
| Correction history | Kept on the record for as long as the record is. It is what lets a figure be explained years later: what it was, what it became, and when. |
| A record you removed | Hidden from you at once; the record itself waits out its retention period (section 4). |
| Your account | As long as the account exists. Erased within 30 days of a deletion request we have confirmed with you, apart from what the law requires us to keep. |
| Server logs | For as long as they are useful for running and securing the service, and no longer. They record what happened and an internal account identifier — never the contents of a document. |
| Messages to us | While the matter is open, and for up to two years after it is closed. A message sent through the form on the Contact page is an email to us like any other: it is not stored anywhere else. |
| Backups | A rolling 35-day recovery window for records, and earlier versions of a stored file (section 6). |
Electronic images of paper documents
The Canada Revenue Agency accepts electronic images of paper documents where proper imaging practices are followed and documented. That is why the original file is kept exactly as received: it is not re-compressed, not cropped, and not discarded once the details have been read from it. What you see six years later is the image you took.
We keep your images; we do not certify your imaging practice. Whether a photograph is legible, complete and taken in a way that satisfies the Agency depends on how you take it. Photograph the whole document, flat and in focus, and keep the paper if there is any doubt.
What removing a record does
- It disappears from your side at once — from your lists, your searches, your totals and your exports.
- The record itself is kept for the rest of its six-year period, marked as removed. Something you have already claimed may still have to be explained, and a record that no longer exists cannot explain it.
- There is no undo button in the application. If you removed something by mistake, write to contact@cinintiriks.ca and we can restore it.
- If you want it truly gone, say so: an erasure request (section 5) removes the record and its original document, not just your view of them.
Closing your account, and erasure
You may close your account or ask for erasure at any time by writing to contact@cinintiriks.ca. What happens then:
- We tell you what will go, plainly, before anything is done — including what is still inside its retention period, because a deleted record cannot support a claim you have already filed.
- You get a fair chance to export everything first.
- Then it is erased — your account, your documents, your records and their correction history — within 30 days of the confirmed request, apart from anything the law requires us to keep.
- Backups follow within the windows in section 6.
Backups, and how long deleted data lingers
Backups exist so that an accident — ours or yours — does not lose six years of records.
- Records: the database keeps a rolling 35-day point-in-time recovery window, so it can be restored to any second in the last 35 days.
- Documents: the storage keeps earlier versions of a file, so a bad overwrite or a wrong deletion can be undone.
- What that means for deletion: information you have deleted can remain inside those windows for a short period before it ages out. An erasure request removes the stored versions as well, so nothing survives it beyond the recovery window.
Nothing is deleted automatically
There is no job that sweeps old records away. Nothing expires, nothing is aged out of your account, and no storage tier decides what to drop. A record leaves your account only when you remove it or ask for erasure — or, at the end of the retention period, only after we have told you and given you a chance to export it (section 10).
Cancelling, when paid plans open
Paid plans are not open yet, so there is nothing to cancel today. When they open, cancelling will end the subscription at the close of the current billing month and your records will stay available for export until it does. Export before you cancel. Cancelling is not the same as erasure: it ends the subscription, it does not delete your records, and the retention rules on this page continue to apply.
Exporting
Every set of books exports from the Export screen, for any date range: a CSV for a spreadsheet, and a PDF of totals by expense line, each labelled with the Canada Revenue Agency form that set of books uses. On request we will also send the personal information we hold in a structured, machine-readable form — see your rights.
What we will never do
- Destroy a record inside its retention period without telling you and giving you a fair chance to export it.
- Delete your records because a payment failed. Access may be suspended; the records stay.
- Quietly shorten a retention period. A change to this page that materially affects you is announced by email at least 14 days before it takes effect.
- Sell, rent or mine your records, or let them be used to train anyone’s AI models.
Questions
Anything about retention, removal or erasure goes to contact@cinintiriks.ca. Privacy requests are answered within 30 days.
CININTIRIKS INC.
1‑833‑980‑0707 (toll-free)
375 University Ave, Unit 102 Suite 3334
Toronto, ON M5G 2J5, Canada