Terms of Service

CININTIRIKS INC. is a Canadian company based in Toronto, Ontario. “You” is the person who holds the account. Where you open an account for a corporation, a partnership or a firm, “you” means that organization as well, and you confirm that you are authorized to accept these Terms on its behalf.

You must be at least 18 years old and able to enter into a binding contract. The service is built around Canadian tax records: its expense lines come from Canada Revenue Agency forms, its retention period follows Canadian rules, and its prices are in Canadian dollars. You are responsible for deciding whether it suits your situation.

While sign-up is closed, accounts are opened by us rather than by self-registration. An account opened that way is subject to these Terms in the same way as any other.

• Give accurate details when the account is created, and keep them current.
• Keep your password to yourself. It must be at least eight characters with an upper-case letter, a lower-case letter, a number and a special character. You are responsible for what happens under your account, so tell us promptly at contact@cinintiriks.ca if you believe someone else has access to it.
• We will never ask you for your password or for a verification code. Anyone who does is not us.
• One login. Each plan is a single login for one person. There is no shared access and no second user: an accountant keeps a client’s set of books on their own Practice plan, and that set of books belongs to the accountant’s account.
• Changing your email address or mobile number is done by writing to us. The email address is the key to six years of records, so it is not left to a single mistyped form.

• Keeps the original file exactly as you supplied it — photographed, uploaded, or typed in by hand.
• Reads the details from a document: vendor, date, subtotal, tax and total.
• Files each record against a real expense line on the Canada Revenue Agency form that the set of books uses, and refuses any line that does not exist on that form.
• Keeps records searchable by vendor, date, amount and line, for the whole retention period.
• Produces exports — a CSV for a spreadsheet, and a PDF of totals by expense line — whenever you ask for them.

CININTIRIKS does not provide tax, accounting or legal advice, and does not decide whether an expense may be claimed. Filing a record onto an expense line organizes it; it does not rule that the amount is deductible. Deductibility depends on your circumstances, and some lines carry statutory limits. Confirm your position with a qualified advisor or with the Canada Revenue Agency.

• It does not file anything. Nothing is transmitted to the Canada Revenue Agency, and we are not a tax preparer.
• It is not bookkeeping software. There are no double-entry ledgers, no payroll, no GST/HST returns and no bank reconciliation.
• It is not a bank or a payment service, and it never moves money on your behalf.
• It is not, by itself, compliance. Keeping documents here does not make you compliant; that depends on what you keep, what you claim, and the completeness of your own records.

Paid plans are not open yet: no payment is taken and no card is stored. What follows governs from the day they open.

• The plan decides whose returns you may keep records for — not how many. Sets of books are unlimited on every plan, and the server checks, for every set of books you create, that the kind of taxpayer it is for is included in your plan.
• Prices are in Canadian dollars, before applicable taxes. GST/HST is calculated at checkout and added, and CININTIRIKS INC. is the merchant of record.
• Billing is monthly, in advance, and renews automatically until you cancel. You may cancel at any time; the subscription then ends at the close of the current billing month, and your records stay available for export until it does.
• If a price changes, we will tell you by email at least 30 days before it takes effect. It applies from the first renewal after that notice, and you may cancel before then if you do not accept it.
• If a payment fails, we will tell you and may suspend access until it is settled. We will not destroy records inside their retention period because of a failed payment — see section 11.

• Fees are not refundable. Billing is monthly and in advance, and a month that has begun has been served. Cancelling stops the next payment; it does not return one already made. You can cancel at any time — section 6 explains how that works.
• Three exceptions. We refund where we cannot provide the service for a technical reason that is our responsibility, where you were charged in error or twice, or where Canadian consumer-protection law requires it. Nothing in these Terms takes away a right you have under that law.
• How to ask. Write to contact@cinintiriks.ca with the date and the amount. Where a refund is due, it is returned to the card that paid, and a refund of the current month ends the subscription. Export anything you need first — section 11 explains how.

The Practice plan covers the ordinary practice of one accountant or bookkeeping firm, with as many client sets of books as that practice needs. If an account passes 250 sets of books, or is used in a way that looks like our service being provided onward to others, we will contact you about an arrangement that fits, rather than restricting the account without warning.

The plan may not be resold, white-labelled, or used to provide the service to third parties as your own product.

• You keep ownership of every document you add and of the records made from them.
• The permission you give us is the narrowest one that lets the service work: to store your documents and records, copy them for backup, process them so they can be read and filed, show them back to you, and produce your exports. It exists to run the service for you, and for nothing else.
• We do not publish your documents, sell them, or use them for advertising. There is no public part of this product: nothing you add is visible to anyone but your account.
• No training on your documents. We do not use your documents or records to train artificial-intelligence models, and the provider that reads a document is used on paid terms under which it does not use what we send to improve its own products. Your name, email address, mobile number and account identifier are never sent to it — only the file, the date, and the list of expense lines for that set of books. The Privacy Policy names the provider.
• You confirm that you are entitled to upload what you upload, and that doing so does not breach anyone else’s rights or any obligation of confidence you are under.

A document you add is read automatically. The model proposes the vendor, the date, the amounts and an expense line; our own code then checks that the line exists on that set of books’ form, and refuses it if it does not. A reading that is uncertain, incomplete, or does not add up is saved and flagged for your review rather than hidden.

Automatic reading can be wrong. Faded, creased, partial or unusual documents are misread. Every record shows its source and, where it was read from an image, a confidence indication. Checking a record before you rely on it is your responsibility. Every field can be corrected, and each correction is kept on the record as history.

• Six years. Records and their original documents are kept for six years from the end of the tax year they relate to — the period the Canada Revenue Agency generally requires — and nothing inside that period is deleted automatically.
• Removing a record takes it out of your lists, searches and exports at once. The record itself waits out the retention period, because something already claimed may still have to be explained. There is no undo button in the application: if you removed something by mistake, tell us and we can restore it.
• We will not destroy records inside that period without telling you first and giving you a fair chance to export them.
• Export whenever you like — CSV and PDF, for any date range, from the Export screen. Keep your own copy of anything you could not reconstruct.
• Closing the account and erasure are covered in section 15 and in the Privacy Policy; the Data Retention page sets out the whole life of a record.

You agree not to:

• upload anything you have no right to upload, or anything unlawful;
• use the service to break the law, or to help someone else do so;
• attempt to reach another account’s records, probe or defeat the security of the service, or work around a limit or a check;
• interfere with the service or the infrastructure it runs on, including by flooding it with requests;
• extract data in bulk by automated means beyond ordinary use of the application, or resell any part of the service (section 8).

If you find a security problem, please tell us before telling anyone else, at contact@cinintiriks.ca. We will work with you on it.

We aim to keep the service available continuously, but we do not guarantee uninterrupted access. It may be unavailable during maintenance, or because of a fault, and we will give notice where we reasonably can.

Support is by email at contact@cinintiriks.ca — one inbox for the account, billing, privacy and everything else. We answer as quickly as we can, and privacy requests within 30 days, as the Privacy Policy sets out.

We may add, change or remove features as the service develops. We will not make a change that takes away your ability to export your own records, and we will give reasonable notice before a material reduction in what the service does.

• You may stop at any time. Cancel the subscription (section 6), or ask us to close the account by writing to contact@cinintiriks.ca. Before anything is erased we will tell you plainly what will go, because a deleted record cannot support a claim you have already filed.
• We may suspend or close an account that breaches these Terms, is used unlawfully, or puts the service or other people at risk. We will explain why, unless the law prevents us.
• Records are not destroyed silently. Whatever ends the relationship, section 11 applies: we tell you what is inside its retention period, and you get a fair chance to export it.
• What survives. Sections 9, 16, 17, 18, 19, 20 and 21, and anything already owed, survive the end of this agreement.

The service — its software, design, text, structure and the CININTIRIKS™ name — belongs to us or is licensed to us, and is protected by Canadian and international law. You may not copy, modify, distribute, sell or reverse-engineer any part of it without our written consent.

The expense lines themselves are Canada Revenue Agency material, transcribed from published forms: we claim no ownership of the government’s own text, only of the way this service compiles and presents it.

If you send us an idea or a suggestion, we may use it to improve the service without owing you anything for it.

The service is provided “as is” and “as available”. To the fullest extent the law allows, we disclaim the implied warranties of merchantability, fitness for a particular purpose and non-infringement, and we do not warrant that automatic reading will be accurate, that the service will be uninterrupted or error-free, or that it satisfies the record-keeping requirements of your particular situation. Our full Disclaimer forms part of these Terms.

Nothing in these Terms removes a right you have under consumer-protection law that cannot be excluded, and nothing limits liability for death or personal injury caused by negligence, or for fraud.

To the fullest extent the law allows, we are not liable for indirect, incidental, special, consequential, punitive or exemplary damages, including lost profits, lost data, lost goodwill, or any tax, penalty or interest assessed against you.

Our total liability for all claims relating to the service is limited to the greater of (i) CAD $50 and (ii) the fees you paid us in the 12 months before the event that gave rise to the claim. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you; section 17’s protections for consumer rights apply here too.

To the extent the law allows, you agree to indemnify us against any claim, loss or reasonable expense arising from what you upload, from your use of the service, or from your breach of these Terms or of any law — except to the extent it was caused by our own breach or negligence.

• Talk to us first. Write to contact@cinintiriks.ca and give us 30 days to put things right. Most things end there.
• Then arbitration. A dispute that cannot be settled that way is to be resolved by binding arbitration before a single arbitrator under the rules of the ADR Institute of Canada, in English, in Toronto, Ontario.
• Unless your provincial consumer law says otherwise. If you live in a province whose consumer-protection law gives you the right to bring the dispute before its courts, or to take part in a class proceeding, that right is unaffected by anything in this section.
• Class actions. To the extent the law allows, each of us agrees to bring a claim only in its own name, and not in a class, consolidated or representative proceeding.
• Governing law. These Terms are governed by the laws of the Province of Ontario and the laws of Canada applicable there, and, subject to the above, the courts of Ontario sitting in Toronto have jurisdiction.

• Changes to these Terms. We may update them. If a change materially affects you we will tell you by email at least 14 days before it takes effect. Using the service after that means you accept the change; if you do not, you may cancel or ask us to close the account before it takes effect.
• Events outside our control. Neither of us is liable for a delay or failure caused by something beyond reasonable control — among them an internet or power failure, a provider’s outage, a natural event, an act of government, or civil disruption.
• If part of this fails. If any provision is held invalid or unenforceable, the rest stays in force and the provision is read down to the least extent needed to make it valid.
• No waiver. Not enforcing a right at one moment does not waive it later.
• Assignment. You may not transfer this agreement without our written consent. We may transfer it to a successor of the business, on notice to you.
• Notices. We write to the email address on your account; you write to contact@cinintiriks.ca or to the postal address below.
• Entire agreement. These Terms, with the Privacy Policy, the Cookies Policy and the Disclaimer, are the whole agreement between us about the service.

CININTIRIKS INC.
contact@cinintiriks.ca
1‑833‑980‑0707 (toll-free)
375 University Ave, Unit 102 Suite 3334
Toronto, ON M5G 2J5, Canada

One inbox for the account, billing, privacy and legal. Formal notices may also be sent to the postal address above.